提币是指将欧易账户中的数字货币通过链上提现或内部转账转入至其他交易所账户或钱包。
链上提币
您想要将欧易账户内的数字货币转入至钱包或其他交易所账户需要进行链上提币。
提币选择需要提币的币种,而链上提现还需要选择并确定提现网络,输入提现地址,提币数量以及手续费。注:选择提现网络时,要与其他交易所或钱包【充值/充币网络】保持一致,例如都为BTC-Bitcoin,以免造成资产丢失。
点击提交后若地址并未保存为认证地址,则需要进行提现二次确认,需要邮箱验证/手机验证,点击确定后提币申请就提交成功了。
支持金额为币种最低提现额度,低于最低提现额度将无法进行提币操作。24小时提现额度与身份认证KYC等级相关,链上提现和内部转账共享24小时提现额度。链上提现手续费由网络矿工收取,平台不收取,手续费支付越多,网络矿工确认速度越快。
部分币种在生成提现地址时会同时生成标签(Memo/Tag),例如XRP,标签通常是一串数字,提现这些币种时必须需要填写提现地址和标签,否则提现不会到账。
内部转账(免费)
若进行内部转账,需要选择转账币种,并输入收款地址、提币数量,即可零手续费转账。注:内部转账仅限同为欧易平台用户之间进行操作;收款地址有UID、手机号、邮箱、子账户等多种选择。
提币进度
等待提现:提现申请已提交,等待提现操作。(如遇提现需求拥堵情况,需排队等待)
人工审核:根据欧易系统判定,部分提现需求要求进行人工审核,会由客服人员电话进行确认。
提现中:系统正在处理汇出,此时人工无法参与操作,请耐心等待。
提现成功:资产已从平台提现完成,可以到相应区块进行查询。(登录PC端:提现-全部提现记录-点击对应记录后面的查看)
如果提现资金没有到账,请按照以下步骤进行核对
当区块链显示交易未确认,请耐心等待直到区块确认完成
当区块链显示确认完毕,您的账户还是未显示收到币,由于欧易已经为您完成提币汇出到区块链的操作,无法为您提供更多的帮助,请您联系充币平台。
当您提币申请成功提交后,由于区块拥堵可能造成延迟,如1小时后在您资金账户账单中的提币记录仍未生成哈希值TxID,请联系在线客服并附上该笔提币转账的提币记录截图,我们会尽快为您处理。
注意事项
确认币种:提现前请确认该笔提现币种与提现平台支持的币种是同一币种,并确认合约地址,如币种不一致或合约地址不一致,将导致无法到账。
确认链名称:选择和汇入方地址一致的链,例如USDT分为ERC20,TRC20等多条链,如果没有选择正确的链会导致无法提现到账。
普通提现需要网络矿工手续费:由区块的网络矿工收取,平台不收取提现手续费,手续费越高,到账速度越快。
币种存在单笔提现最小限额,在提现页面下方有明确提示,低于最小限额的提现无法操作。
想要充币?➡️《如何充币》
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