How do I buy crypto with my cash balance?

Published on 16 Nov 2023Updated on 27 Oct 20243 min read334

You now have the option to buy crypto instantly with no fees using your cash balance. To add cash to your balance, you need to make a deposit to your OKX account via bank transfer or any other payment methods available to deposit cash. You can learn more about depositing and withdrawing cash.

Getting started

  1. Login to your account. Once you have made your first cash deposit, you can start buying crypto:

    • Open your OKX app > Buy

    • Log in to your account on okx.com, go to Buy crypto > Express buy

  2. Select the crypto you want to buy with cash

  3. Enter the cash amount you want to spend or the crypto amount you want to buy and select Next

  4. Preview your purchase and select Buy

  5. After completing your buy order, your cash balance will be deducted and you will receive your crypto in your My assets

FAQ

1. Is there a fee for buying with my cash balance?

No, there's no fees associated with buying with your cash balance.

2. Why did my purchase fail?

A purchase may fail due to reasons such as insufficient balance, high market volatility, or a system error. If you encounter any issues, please retry as it maybe a temporary issue. If the issue still exists, feel free to reach out to our customer support for further assistance.

3. Why am I seeing a subset of crypto on Buy/Sell crypto list?

The list of cryptocurrencies available on the Platform only includes those that are currently supported. If you wish to access more crypto pairs and trading functions, you can navigate to Spot Trade or DEX.

4. Where can I view the crypto I purchased?

After your purchase is completed, you're able to see them in your assets:

  • App: Assets > Overview

  • Web: Assets > My assets > Overview

5. Where can I view purchases that I've made in the past?

You can find your order:

  • On the web: Buy crypto > Express Buy > Order history

  • On the app: select Portfolio > Transactions > filter Buy type

CT-Web-Express buy- order history

Web: order history on the express buy page

CT-app-buy/sell-buy with cash balance

App: transactions on the Portfolio page

Disclaimer
This content is provided for informational purposes only and may cover products that are not available in your region. It is not intended to provide (i) investment advice or an investment recommendation; (ii) an offer or solicitation to buy, sell, or hold digital assets, or (iii) financial, accounting, legal, or tax advice. Digital asset holdings, including stablecoins and NFTs, involve a high degree of risk and can fluctuate greatly. You should carefully consider whether trading or holding digital assets is suitable for you in light of your financial condition. Please consult your legal/tax/investment professional for questions about your specific circumstances. Information (including market data and statistical information, if any) appearing in this post is for general information purposes only. While all reasonable care has been taken in preparing this data and graphs, no responsibility or liability is accepted for any errors of fact or omission expressed herein. Both OKX Web3 Wallet and OKX NFT Marketplace are subject to separate terms of service at www.okx.com.

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