How long does it take to complete my identity verification?

Published on 5 Sept 2023Updated on 19 Nov 20242 min read2,593

OKX verifies your identity to keep both your account and the exchange safe. Here's what you can expect for identity verification:

Once you have uploaded your documents, your processing takes about 30 seconds. If further review is needed, it can take up to 96 hours.

Note:

  • Valid and accurate documents will ensure the smoothness of your document review process. Find out what documents you need here.

  • During times of high interest in cryptocurrency, wait times may increase. We thank you for your patience during these times.

  • You'll receive confirmation that you’ve been verified by SMS or email. If you haven’t heard from us after 96 hours, check out Support Center or contact AI chatbot for assistance.

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