How do I submit my proof of address (POA)?

Gepubliceerd op 25 sep 2024Geüpdatet op 25 sep 20242 min. leestijd2

Go to Profile and select Verification to complete your verification in order to meet Know Your Customer (KYC) requirements.

What are the supported POA?

  • Valid bank statements

  • Tax form, tax statement, or tax return

  • Pay stub that contains a residential address

  • Valid rental agreement (the remaining tenure cannot be less than 2 months)

  • Valid utility bills such as water, electricity, gas, home-attached TV or internet bills, or landline telephone bills. Mobile phone statements are not acceptable.

  • Insurance contract

  • Government-issued letter

  • Employer's certificate

  • E-wallet statement

  • Driver's license (optional - only if you select state ID as your ID type)

Note:

  • The POA must be your residential address

  • Your full name on the POA must match your legal name

  • The POA must be issued within the last 3 months

  • The POA must be a clear photo of your original POA or a PDF file of the original POA

  • The POA must match the residential information you provided during your identity verification

  • The acceptable types of POA may vary depending on the jurisdiction