近来不法分子假借欧易官方名义行骗的案例屡见不鲜,有骗子假扮欧易官方客服,私聊引导用户进行买卖币/提币/转账等资产转移操作;还有骗子搭建高仿钓鱼网站,诱导用户在其中输入欧易账号、密码、验证码等账户安全信息。欧易在此提醒广大用户,认准官方渠道,谨防被骗!
1、欧易官方网址:www.okx.com
在登录官网时,可以选择手动输入网址登录,不要通过搜索引擎搜索网址登录,以免进入虚假站点。
2、欧易官方短信通知
辨别诈骗短信:欧易不会向您发送含有链接的短信,官方发送的短信内容以身份验证类和通知类为主,不会在短信中引导您进行充提、转账、登录不明网站等操作。
通知类内容会同时推送至App首页右上角【消息】栏,您可以对照验证。若收到平台发送的短信时,可以通过官方渠道验证页进行验证,请认真阅读,谨慎判断。
3、下载欧易客户端:https://www.okx.com/download
您可以在此界面下载安装iOS、Android、Mac、Windows系统客户端。
4、欧易官方渠道验证页:https://www.okx.com/support-center/channel-verification
如遇到自称“欧易官方”的电话/邮箱/网址/微信等,您可在官方渠道验证页面进行验证,或者联系官方客服进行咨询。
5、欧易官方社群/社交媒体账号:https://www.okx.com/community
您可以点击上方链接,查看欧易在Telegram、Twitter、Facebook等社交媒体的官方群组/账号。
6、欧易IM官方号:
欧易App内置的IM聊天页面已上线蓝色“官方”标识,如遇自称官方却无”官方”后缀的,请勿轻信。
7、欧易官方客服:
如遇任何问题,可以打开欧易App首页,点击左上角,在跳转页选择【帮助中心】,下滑到页面最下方,选择【在线沟通】联系官方客服;或在欧易官网点击右下角对话图标,联系官方客服。
8、欧易官方邮件:
如果您收到欧易官方邮件,不确定真伪,可以通过以下方法进行验证:
方法一:设置防钓鱼码,核对其是否一致。操作步骤如下:
打开欧易App首页,点击左上角,在跳转页选择【个人资料与设置】,选择【安全设置】点击进入【安全中心】,之后点击【防钓鱼码】进行设置。
设置防钓鱼码后,若收到欧易官方邮件,会在邮件内显示已设置的防钓鱼码。
方法二:在官方验证渠道验证
1)Web端用户可以直接打开欧易官方渠道验证页进行验证:https://www.okx.com/support-center/channel-verification
2)App端用户参考以下操作进行验证:
打开欧易App首页,点击左上角个人中心,在跳转页选择【个人资料与设置】,选择【安全设置】点击进入【安全中心】,点击【官方渠道验证】进行验证。
注:您若遇到所谓“官方人员”的电话/邮箱/网址/微信等,都可以在官方验证渠道验证真伪。
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