This page is for information purposes only. Certain services and features may not be available in your jurisdiction.

Support center

Here to help you 24/7

Self-services

Change authenticator app

Change authenticator app

Verify official channels

Verify official channels

Change phone number

Change phone number

Change email address

Change email address

Reset login password

Reset login password

Freeze account

Freeze account

Close account

Close account

Check OKX system status

Check OKX system status

Top questions

View more

BRC20 Trading and Inscription FAQ
Aug 19, 2024472
How do I manually update my OKX Web3 extension wallet?
Aug 19, 2024784
Why hasn't my withdrawal arrived in the account?
Aug 21, 202411,826
Why hasn't my deposit been credited?
Aug 23, 20248,830
How do I find my deposit address and tag/memos?
Aug 22, 202422,518

Getting started

View more

How do I discover new tokens?
Aug 19, 20246
How do I set up a liquidation alert?
Aug 18, 20245
How do I adjust leverage levels?
Aug 18, 20243
How do I avoid liquidation with trading tools and features?
Aug 18, 20241
How do I switch Profit and Loss (PnL) value and percentage display?
Jul 24, 202411

FAQ

View more

Account, security, and verification
Account management and security
Manage your personal info, account status, and security settings
Verification
Complete your identity verification
Risk and fraud
Fraud prevention
Explore further on recognizing fraudulent activity, fraudulent accounts, and the appropriate actions to take during or after encountering fraud
Account and wallet safeguard measures
Learn about methods and preventative measures for scams targeting accounts and wallets
Deposit and withdrawal
Crypto deposit
Deposit crypto into your account to get started
Crypto withdrawal
Withdraw your crypto to other platforms with ease
Proof of reserves
Verify OKX reserves and check if your assets are included
Cash withdrawal
Withdraw fiat currency to your bank account
Cash deposit
Deposit fiat currency into your OKX account
Trading
Convert
Convert crypto without fees and slippage
Spot trading
Buy and sell crypto at the current market price
Trading general info
Basic concepts and tips for traders
Web3 wallet
Wallet
Explore the Metaverse with your own wallet
DApp tutorial
Access DApp using your OKX Wallet
Discover
Explore all popular DeFi, DEX, GameFi, NFT, news feeds and supplementary tools
DeFi
Find the best opportunities to grow your portfolio and start earning
Marketplace
Explore the world of NFTs and start your collection
Trade
Swap and bridge at the current or specific market price

Announcements

View more

Latest announcements
Latest events
Deposit/withdrawal suspension/resumption
Derivatives
OKTC
Fiat gateway

Product documents

View more

Introduction to basic trading rules
Risk management
Spot & margin trading
Perpetual futures
Expiry futures
Trading bots

Latest news

OKX to adjust components for several indexes

To improve market liquidity and index stability, OKX will adjust the components for several indexes at 9:00 am - 12:00 am UTC on August 26, 2024. The adjusted index prices will be calculated by weighting the prices of the new components according to their updated weights. Component adjustment details are as follows: Index Price Computation The index price is calculated by weighting the prices of components based on their respective weights. For more details, please refer to Spot index prices. Component adjustments can cause an index’s mark price to fluctuate, affecting the corresponding instrument’s margin and contract trading markets. Users are advised to take necessary measures before an adjustment, such as reducing positions, adding margin, lowering leverage or even closing positions to avoid potential risks introduced by market volatility. Risk warning: The foregoing overview and information, some of which may be provided by third parties and not OKX, are for informational and educational purposes only. OKX does not guarantee the accuracy or completeness of any information contained herein and such information does not constitute any representation, warranty nor any financial, investment or other form of advice by OKX. Such information may not be suitable for all persons; it should not be relied upon in connection with a particular investor's trading; and, is not intended to be, nor should be construed as, an offer, recommendation or solicitation. Such information is also not intended for persons who reside in jurisdictions where providing such information would violate the laws or regulations of such jurisdiction. Digital assets are highly speculative and subject to high volatility, may become illiquid at any time, and that investors may lose the entire value of their investment. Before trading any digital asset, you should do your own research and evaluate your risk appetite. OKX is not responsible for any losses which you may incur from trading digital assets. Please refer to Terms of Service and Risk & Compliance Disclosure for more information. OKX team August 23, 2024

Aug 23, 2024
Latest announcements

OKX to adjust tick size of spots/margins and perpetual swaps

In order to increase market liquidity and improve your trading experience, OKX will adjust the tick sizes of certain spots/margins and perpetual swaps at 7:00 am – 9:00 am (UTC) on August 27, 2024. Specific adjustment details are as follows:Note: If the trading pair is available for spot and margin markets, the adjustment will apply to both. Trading for the following trading pairs will not be affected during tick size adjustments. You are encouraged to adjust your trading strategies based on the above changes. Risk warning: The foregoing overview and information, some of which may be provided by third parties and not OKX, are for informational and educational purposes only. OKX does not guarantee the accuracy or completeness of any information contained herein and such information does not constitute any representation, warranty nor any financial, investment or other form of advice by OKX. Such information may not be suitable for all persons; it should not be relied upon in connection with a particular investor's trading; and, is not intended to be, nor should be construed as, an offer, recommendation or solicitation. Such information is also not intended for persons who reside in jurisdictions where providing such information would violate the laws or regulations of such jurisdiction. Digital assets are highly speculative and subject to high volatility, may become iliquid at any time, and that investors may lose the entire value of their investment. Before trading any digital asset, you should do your own research and evaluate your risk appetite. OKX is not responsible for any losses which you may incur from trading digital assets. Please refer to Terms of Service and Risk & Compliance Disclosure for more information. For any inquiries regarding this adjustment, please feel free to contact us via the OKX Telegram group or the Support Center. OKX team August 23, 2024

Aug 23, 2024
Latest announcements